INSA Dispensary Willoughby Hills

Medical Cannabis Dispensary located near Willoughby Hills, OH



27751 Chardon Rd
Willoughby Hills, OH 44092


  • Sunday
    11:00am – 8:45pm
  • Monday
    11:00am – 8:45pm
  • Tuesday
    11:00am – 8:45pm
  • Wednesday
    11:00am – 8:45pm
  • Thursday
    11:00am – 8:45pm
  • Friday
    11:00am – 8:45pm
  • Saturday
    11:00am – 8:45pm

Customer Reviews

  • Hunter arndt
    09/09/2023 08:20 PM
    I am very uncomfortable at most public places…. BUT….Oh my gosh!!! Absolutely love this dispensary. The colors of the building, the vibe inside, Every single worker! Kelsey and Denise were fantastic! Denise was very fast and very friendly with checking me out. There was also Michael I believe one was the owner and another gentleman they were Very knowledgeable and and friendly with me. A very nice lady checked me in when I arrived in and out in under 10 minutes. Went in shaking so bad I could barely write, left smiling and ready to come back again ❤️ This will be the one and only place I will be going LOVEDDD MY EXPERIENCE THANK YOU AGAIN GUYS!!! ❤️
  • Krista Epperson
    08/01/2023 06:15 PM
    The store is big and beautiful, they have so much to choose from and never out of stock. The staff is friendly I chose to drive 30 miles from home versus the other option which is 7 miles from me and I’m really glad i did. Great job guys and the store is awesome.
  • Chris M
    07/30/2023 01:45 AM
    This place is awesome!! I just got my medical card today, and this was my first time at a dispensary. The two ladies at the front were awesome and helped me check in. Then the one came back with me, not sure if her name. She has dark hair with green in it. She helped me through the whole process. She was able to explain the different strands and recommend what would be good for me, based on my anxiety and meds I take. She also helped me with my first dabb purchase. She was great at explaining everything to me and was very nice/welcoming. Also, the guy at the checkout whose name I can’t remember was very helpful. I will definitely be back with the great customer service here and welcoming environment. Thank you guys so much!!

Staff Picks

Popular Products

For those who are new to cannabis we suggest finding a product that is a little lower in THC. Sometimes it is best to start off with products that have a good balance of CBD to THC to be sure that it’s not an overwhelming experience. CBD also has the added benefit of typically being excellent for pain and relaxation.

An item with a good balance of CBD to THC is usually known to be a good place to start for sleep aid. Some people report that products with only THC work better with their systems, but if you are new to cannabis, it may be the case that you would prefer products that contain a mixture of CBD and THC.

Customers have reported that a product with a good balance of CBD to THC is most effective for treating chronic pain.

Many cannabis users report that CBD is an excellent anxiety reliever but there is limited scientific information about the effects of this compound. Sometimes individuals report that THC products make them more anxious and that products containing CBD have less anxiety provoking effects. Cannabis products affect everyone differently and starting with a low dose in a safe environment to see how these compounds affect you is a good idea before taking a larger dose.

Many individuals report that products that are high in CBD and low in THC are helpful for pain relief with a less intense psychoactive effect than high THC products. Topicals like lotions and salves can also be a great option, even when they include THC, users do not typically report psychoactive effects.

THC or tetrahydrocannabinol is the psychoactive component of cannabis that is responsible for its euphoria, pain relieving aspects, among other benefits. CBD or cannabidiol is a non-psychoactive component of cannabis that can be excellent for pain relief and anxiety reduction. Both come from the same part of the cannabis plant, but they attach to different receptors in our bodies accounting for the different effects.

While everyone is different and responds to cannabis uniquely, you may want to try a 1:1 CBD to THC product as they are very popular with customers that use cannabis for pain relief.



Medical cannabis is complex, but it doesn’t have to be difficult. Getting the experience you want begins with knowing how medical cannabis works—and it’s not just strains and formats, either.